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GetBolla monitors your kombucha fermentation and notifies you when it's ready to bottle. If you have a question, ran into an issue, or just need a hand, write to us directly.
We typically reply within a few business days.
Frequently asked questions
How do I connect my GetBolla?
Open the app and follow the in-app setup guide. Your GetBolla connects to your smartphone via Bluetooth — no Wi-Fi configuration needed.
My GetBolla won't connect
Make sure Bluetooth is enabled and your GetBolla is close to your smartphone. If the problem persists, reach out at chat@getbolla.com.
Where is my fermentation data stored?
Data is securely stored on our servers over an encrypted connection. We don't collect personal information like your name or email. See our Privacy Policy for full details.
The app isn't showing live data
Check that your GetBolla is submerged in liquid and within Bluetooth range of your smartphone. The app will reconnect automatically once the signal is available.